Shipping & Delivery

May 2021: We are shipping as usual! Orders are shipped within 1 to 3 days. Delivery times may be delayed due to post office delays. All digital items are delivered immediately upon purchase with button to download and also a link sent by email.

Thank you for your continued business!

 

Shipping & Delivery

Currently we ship physical products to the United States, Canada, most European countries, a few countries in South America and Asia, Australia, and New Zealand. We ship orders generally within 2 to 3 business days via the United States Postal Service (USPS) using primarily Priority Mail and First Class International. Please check the shipping options at checkout. If your country is not listed, please email us for possible fulfillment options.

NOTE: For all international orders the customer is responsible for any and all customs, tariffs, duties or other related fees. We will accurately list items on customs forms and list actual value of the order. 

Current Shipping Rates - single flat rate charge:
(February 2021 - updated with nearly all rates changing to reflect the USPS retail prices; also the order total ranges changed to better reflect how thick patterns fit into flat rate envelopes/boxes)

 

USA orders up to $50 - Priority Mail (2- or 3- Day): $8.55

USA orders $50.01 to $200 - Priority Mail: $16.95

USA orders OVER $200: Free Shipping

 

Canada orders up to $50 - USPS Priority Mail International: $29

Canada orders OVER $50 - USPS Priority Mail International: $55

 

Australia/New Zealand orders up to $50 - USPS Priority Mail International: $40.25

Australia/New Zealand orders between $50 and $110 - USPS Priority Mail International: $89.95

Australia/New Zealand orders OVER $110 - USPS Priority Mail International: $114

 

Europe and Asia orders up to $50 - USPS Priority Mail International: $38.25

Europe and Asia orders between $50 and $110 - USPS Priority Mail International: $80.75

Europe and Asia orders OVER $110 - USPS Priority Mail International: $105.25

 

Central/South America orders up to $50 - USPS Priority Mail International: $35.50

Central/South America orders between $50 and $110 - USPS Priority Mail International: $79.75

Central/South America orders OVER $110 - USPS Priority Mail International: $104.25

 

Please Note: every order is checked against actual postage paid. We issue partial shipping refunds if total is over the shipping plus nominal handling amount. This happens generally on orders over $50, orders to USA and Canada.

Your order may only include a lighter weight item or pattern. If this is the case we reserve the right to mail the domestic USA order via USPS First Class to save a few dollars in shipping costs. Refunds are always given if we ship First class, and we ship with a tracking number for reference. If you'd rather we ship the Priority Mail method as paid, please let us know right away. 

Sometimes the quantity of items in an order makes for a heavy package. For international orders (including Canada) they may be shipped first class instead of priority mail due to weight. If over 4 pounds all orders are shipped Priority Mail as required by the USPS. As above, any overpaid shipping charges (plus handling) will be refunded.

 

Sewing patterns, books (other than authored by HistoricalSewing.com) and accessories are shipped from our business location in northern Utah. Printed workbooks and DVD sets authored by HistoricalSewing.com are printed & fulfilled by our 3rd party fulfillment center, Vervante Publishing, who is also based in northern Utah, USA.

 

Digital books will be fulfilled via a PDF download file link. These links are good for at total of 5 downloads and are available for immediate download after purchase. Please download and save after your purchase is complete.

ATTENTION EU CUSTOMERS: Digital workbooks and online classes will have appropriate VAT tax for your country added at checkout. Please view your cart for the added VAT amount. 

 

Damages or Incorrect Items 

If you receive a damaged or incorrect item, please contact us immediately at clientcare@oldpetticoatshop.com  We will accept claims within 14 days of purchase date.

 

Returns, Refunds, Exchanges & Store Credit

Digital books are covered with our 30-Day, 100% Satisfaction Guarantee. If you are not completely satisfied and find no use for the PDF book simply send us a quick email to clientcare@oldpetticoatshop.com and we will happily refund your purchase price, no questions asked.

HistoricalSewing.com-authored printed products are covered with our 30-Day, 100% Satisfaction Guarantee. If you are not completely satisfied and find no use for the product, please follow the return instructions on the packing list. Also send us an email regarding returning your item(s) for a refund. Once your return is received a refund will be issued within 7 days.

No refunds on gift cards, sewing services, Online Classes, or sale items. 

For all other products we will accept returns within 14 days from purchase date for exchange or store credit ONLY. Sorry, no refunds. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Books and patterns with obvious signs of use will not be accepted. Any item not in its original condition, missing parts for reasons not due to our error, or any item returned more than 30 days after delivery will not be accepted for exchange or store credit.

Old Petticoat Shop reserves the right to accept or refuse any item for return.

To complete your return, we require a receipt or proof of purchase. Please include a copy of your original order and mail the item to:

Old Petticoat Shop
Attn: Returns
PO Box 971141
Orem, UT  84097

We recommend sending your item with a tracking number through USPS. We are not responsible for lost or missing items sent back for return. You are responsible for all shipping costs on any returned items. Shipping costs are non-refundable.

Once we receive your item, please allow 7 to 10 business days to us to inspect your return and process the exchange or store credit.

 

Lost/Missing Packages 
Please wait up to at least a week after estimated delivery date before pursuing any claims as packages tend to eventually arrive. All packages shipped Priority Mail have insurance included. Please follow claim instructions found on the USPS site to make a claim. If you need further information from us regarding your order to make a claim, send us an email at clientcare@oldpetticoatshop.com. 


Sale/Clearance items 
All sale and clearance items are FINAL SALE. No refunds or exchanges will be given.